Hotel Carlton Bilbao, Bilbao
About the Hotel
Hotel Carlton is a luxurious establishment in Bilbao, recognized as an architectural and cultural monument. It features a beaux-arts style with symmetrical design and grand balustrades, marking its significance in the city's history. The hotel's La Cristalera Hall, with its stunning glass dome, has hosted key social and cultural events over the years.
Location
Situated in the Ensanche district, the hotel is conveniently placed near Bilbao's shopping area and cultural attractions. It is within walking distance of historical spots like the Old Town and the Guggenheim Museum. Excellent public transport links connect the hotel to the city's major sites, including the Arriaga Theater and outdoor scenic spots.
Rooms
Hotel Carlton offers 140 spacious rooms across six floors, including standard and superior options as well as junior and imperial suites. The rooms feature modern decor with a blend of classic and avant-garde styles. Guests can enjoy breathtaking views of Plaza Moyúa from select room types. Each room includes amenities such as air conditioning, a minibar, and complimentary toiletries.
Eat & Drink
The Artagan Restaurant serves refined Basque cuisine emphasizing high-quality proteins and luxurious touches. Guests can start their day with a top-quality buffet breakfast featuring treats like sparkling wine and artisanal sea salts. The Bar Grill is a popular meeting point that offers coffees, cocktails, and pintxos in an elegant atmosphere adorned with celebrity photographs.
Leisure & Business
The hotel features a well-equipped gym with modern machines and a steam room for guests' leisure. Business facilities include 12 meeting rooms with high ceilings and advanced audiovisual equipment, catering to various events and conferences. The Carlton Taste Catering service provides customizable menus for special occasions and meetings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Allergy-free rooms
- Elevator
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Steam room
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- CD player
Room decor
- Carpeted floor
Location
Reviews and Ratings
I couldn't have asked for a better location for my stay, especially for exploring Bilbao on foot. The rooms were very spacious and pleasant, although some upgrading could be nice. The service was top-notch, especially with their help providing tourist information when offices were closed. The dining options were excellent, although a bit on the pricey side compared to nearby places. Overall, a great choice for a night in Bilbao.
My stay at the hotel was quite mixed. The room had a really comfy emperor bed, but it smelled like a smoker had been there before and the hotel charged extra for breakfast. The location was central and convenient for exploring, but it was shabby in some areas.
The hotel had comfortable rooms albeit with a strong chemical cleaning smell and no view. The staff was friendly and helpful, though with limited English proficiency. Its location is ideal, surrounded by shops and close to landmarks. The dining was good but overpriced. Facilities need regular attention.
I loved this hotel! The rooms were spacious, nicely decorated, very clean, and quiet, with a terrace to enjoy some fresh air. The service was top-notch, with delightful and very helpful staff who quickly accommodated us. The location was perfect for exploring Bilbao, although we could have used a bit more assistance with parking. The dining experience was excellent overall, especially the delicious homemade cakes.
I had the most amazing stay at this hotel! The rooms were incredibly clean and so comfortable that we didn't want to leave. The service was top-notch, with extremely pleasant and helpful staff. The location was perfect for exploring the city, and the dining experience was exceptional. Definitely a five-star experience with a few minor hiccups along the way.
I had a wonderful stay at this hotel. The room was large, clean, and had a nice balcony with a view, although it was a bit noisy due to street traffic. The service was friendly and helpful overall, although there was a minor issue with staff entering the room without clear identification. The location was perfect for exploring Bilbao, right in the center with easy access to many attractions. The dining experience offered a good variety, but the quality of coffee and English Breakfast tea fell short. The facilities were well-maintained, and the overall value for money was decent.
The hotel at the Carlton was a mix of positives and negatives. The rooms, though dreary and somewhat tired, were very clean. The service at the reception desk stood out for being extremely helpful and courteous compared to other 5-star experiences we've had. The location was exceptional, being central and very close to the airport bus we needed for our early start the next morning, with a vibrant area full of shops and restaurants. The dining experience, while having a lot of choice, had few options that were fresh. Overall, the hotel offered a balance of comfort and inconveniences.
My stay at the hotel was a mixed experience. The rooms, although spacious and comfortable, lacked personality. On the bright side, they had a lovely sofa day bed and a convenient coffee machine. The service was top-notch for the most part, with friendly and competent staff who were always ready to assist. However, there was a slight hiccup when they couldn't help with printing my boarding pass. The location couldn't have been better, centrally located near bars, restaurants, shops, and entertainment options. On the downside, there were issues with manual water adjustments and the proximity to motorcycle parking. The dining options were decent, but some fresh choices were missing. Overall, it was a stay with ups and downs, but still enjoyable.
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, comfortable, and nicely decorated, but unfortunately, they were quite clairaudient. The service was friendly on average, with some instances of unhelpfulness. The location, although centrally placed with a luxurious domed roof, wasn't ideal for my specific plans. The dining experience was good overall, with some inconsistency noted. Facilities were generally well-maintained and satisfactory.
I had a comfortable stay at the hotel. The rooms were quiet and comfortable, combined with state-of-the-art modern technology and amenities. They are good looking and decently spacious, although they could benefit from some upgrading to match a luxury hotel standard. The service was efficient and friendly but not intrusive, despite some busyness and poor information in some instances. The location is ideal for exploring Bilbao, just a ten-minute walk to the old town, and conveniently surrounded by great restaurants and shops. The dining experience varied from not meeting 5-star standards to excellent and plentiful at the hotel restaurant, albeit a bit pricey. Overall, the hotel offered a mix of positive and negative aspects making it a decent choice.
I absolutely loved my stay at this hotel! The rooms were spacious and overlooked the internal skylight, providing a unique atmosphere. The WIFI was super fast, plus the complimentary use of the business room with a free computer and printing machine, as well as free soft drinks, was a great bonus. On the downside, my room was next to the cleaners' closet, which was a bit noisy at times.
The hotel offers spacious and luxurious rooms, albeit in need of refurbishment and lacking views. The service was mostly friendly and helpful, with a regrettable incident of theft. The fantastic location allowed for easy exploration of Bilbao. The dining experience, although expensive, stood out as exceptional. The facilities were satisfying, though not without flaws.
I had a wonderful stay at the hotel. The rooms were beautifully spacious, spotlessly clean, and had excellent facilities. However, the service was somewhat hindered by the management structure. The location was ideal for exploring the vibrant city of Bilbao and enjoying the local cuisine. The dining experience was exceptional, setting the perfect tone for my exploration of the city.
I had a wonderful stay at this hotel. The rooms were lovely, with great amenities and impeccably clean, offering great value for money with state-of-the-art modern technology and amenities. The service was superb, and the staff went the extra mile to assist us, making our experience truly delightful. The location is perfect, central and close to all the attractions in Bilbao. The dining options were excellent, with a wide selection of high-quality food. Overall, a fantastic choice for a stay in Bilbao.
