Hotel Carlton, Bilbao

I had a wonderful stay at this hotel. The room was large, clean, and had a nice balcony with a view, although it was a bit noisy due to street traffic. The service was friendly and helpful overall, although there was a minor issue with staff entering the room without clear identification. The location was perfect for exploring Bilbao, right in the center with easy access to many attractions. The dining experience offered a good variety, but the quality of coffee and English Breakfast tea fell short. The facilities were well-maintained, and the overall value for money was decent.

The hotel at the Carlton was a mix of positives and negatives. The rooms, though dreary and somewhat tired, were very clean. The service at the reception desk stood out for being extremely helpful and courteous compared to other 5-star experiences we've had. The location was exceptional, being central and very close to the airport bus we needed for our early start the next morning, with a vibrant area full of shops and restaurants. The dining experience, while having a lot of choice, had few options that were fresh. Overall, the hotel offered a balance of comfort and inconveniences.

My stay at the hotel was a mixed experience. The rooms, although spacious and comfortable, lacked personality. On the bright side, they had a lovely sofa day bed and a convenient coffee machine. The service was top-notch for the most part, with friendly and competent staff who were always ready to assist. However, there was a slight hiccup when they couldn't help with printing my boarding pass. The location couldn't have been better, centrally located near bars, restaurants, shops, and entertainment options. On the downside, there were issues with manual water adjustments and the proximity to motorcycle parking. The dining options were decent, but some fresh choices were missing. Overall, it was a stay with ups and downs, but still enjoyable.

My stay at the hotel was a mix of positives and negatives. The rooms were spacious, comfortable, and nicely decorated, but unfortunately, they were quite clairaudient. The service was friendly on average, with some instances of unhelpfulness. The location, although centrally placed with a luxurious domed roof, wasn't ideal for my specific plans. The dining experience was good overall, with some inconsistency noted. Facilities were generally well-maintained and satisfactory.

I had a comfortable stay at the hotel. The rooms were quiet and comfortable, combined with state-of-the-art modern technology and amenities. They are good looking and decently spacious, although they could benefit from some upgrading to match a luxury hotel standard. The service was efficient and friendly but not intrusive, despite some busyness and poor information in some instances. The location is ideal for exploring Bilbao, just a ten-minute walk to the old town, and conveniently surrounded by great restaurants and shops. The dining experience varied from not meeting 5-star standards to excellent and plentiful at the hotel restaurant, albeit a bit pricey. Overall, the hotel offered a mix of positive and negative aspects making it a decent choice.

I absolutely loved my stay at this hotel! The rooms were spacious and overlooked the internal skylight, providing a unique atmosphere. The WIFI was super fast, plus the complimentary use of the business room with a free computer and printing machine, as well as free soft drinks, was a great bonus. On the downside, my room was next to the cleaners' closet, which was a bit noisy at times.

The hotel offers spacious and luxurious rooms, albeit in need of refurbishment and lacking views. The service was mostly friendly and helpful, with a regrettable incident of theft. The fantastic location allowed for easy exploration of Bilbao. The dining experience, although expensive, stood out as exceptional. The facilities were satisfying, though not without flaws.

I had a wonderful stay at the hotel. The rooms were beautifully spacious, spotlessly clean, and had excellent facilities. However, the service was somewhat hindered by the management structure. The location was ideal for exploring the vibrant city of Bilbao and enjoying the local cuisine. The dining experience was exceptional, setting the perfect tone for my exploration of the city.

I had a wonderful stay at this hotel. The rooms were lovely, with great amenities and impeccably clean, offering great value for money with state-of-the-art modern technology and amenities. The service was superb, and the staff went the extra mile to assist us, making our experience truly delightful. The location is perfect, central and close to all the attractions in Bilbao. The dining options were excellent, with a wide selection of high-quality food. Overall, a fantastic choice for a stay in Bilbao.